Gift Cards - Available at all restaurants. Find locations.
Individual Gift Cards

Please visit your nearest El Pollo Loco or participating gift card retailer to purchase an El Pollo Loco Gift Card.

Please note our phone number has recently changed.  Our new gift card balance inquiry phone number is (888) 593-9253  

For additional gift card services, select from below:

  • Card balance information, click the Balance Inquiry button below or call (888) 593-9253 to access your card detail.
  • Issues with redeeming the balance on your gift card, select the Report Issue button below.
  • All other gift card inquiries, please email:
Balance Inquiry

Report Issue
Corporate Gift Cards

If you're looking to give gift cards as employee or client incentives, or want to add El Pollo Loco to your scrip card program, please click the Large Orders button.

Large Orders