Families are at the heart of everything we do, so as we continue to experience the unprecedented impact of the Coronavirus (COVID-19) in our communities, we want to share some immediate actions we have taken to protect you.

Although the USDA and FDA have found no link between transmission of Coronavirus and food and food packaging, safety remains a top priority for El Pollo Loco.  To help assure we are doing everything possible to safeguard the health of our restaurant employees and customers, we have done the following.

  • Increased frequency of sanitizing all surfaces throughout our restaurants
  • In addition to our kitchen team members, cashiers are now wearing gloves 
  • Temporarily closed our salsa bar. Fresh salsa is now served directly from our front counter.
  • More rigorously sanitize our dine-in service trays 
  • Require even more frequent handwashing for our team members 
  • Our delivery bags continue to be sealed and tamper-free for your safety

While this is a difficult time for all of us, we are confident in our restaurant teams’ ability to protect our employees and customers. We are ready to receive your order in our restaurants and drive-thrus, and for pickup or delivery at elpolloloco.com and via our mobile app. El Pollo Loco is also available for delivery through DoorDash, Postmates, UberEats and GrubHub. Please check our restaurant locator (Restaurant Locator) for the latest operating hours and details. Thank you for your loyal patronage. We are here to serve you safely.

Sincerely,

El Pollo Loco